Hi, thank you for posting this project. After reading your project description, I decided to submit my proposal. I have lived in the UK for more than 10 years, educated up to Masters level, worked in many industries in the UK and have southern British accent. I can send you a short voice recording via chat if necessary. My work experience includes customer service, sales, marketing, business development, liaison officer and product demonstrator. I believe these experiences would assist me in doing this customer service project. If you are interested, please let me know more about your company and product, and we can start from there. I would you would consider my proposal and I look forward to hearing from you. Thank you.