As a seasoned full stack developer with over 7 years of professional experience, I bring to the table an extensive mastery of Excel and Power Automate (formerly known as Microsoft Flow). I've worked with esteemed companies such as Metlife GOSC, DXC technologies and Elite Services, honing my skills in web scraping, web automation and crafting useful scripts—amongst other tasks which make me distinctly suited for this project.
Drawing from this wealth of experience, I pledge to deliver high-quality results with utmost accuracy speedily without compromising standards. My data analysis proficiency guarantees in-depth comprehension of the information you require from FreshDesk and Power Automate. I will ensure your monthly customer records, closed/open ticket statistics per customer and summary of work hours spent on tickets are not only analyzed but also categorized based on duration, task type, or agent.
Additionally, communication is key in a project like this—I understand the need for clarity and quick feedback. That's why in employing my services, you're assured prompt responses and efficient work. My aim is not just to meet your expectations but to exceed them as well.