Auction Management portal is a web based product based auction management portal designed to integrate user, vendors and brand owner processes. This system focuses on an easy to use GUI for all the stake holders.
Technology
Architecture : Web based / Web 2.0 / Ajax
Scripting Client Side : Javascript
Scripting Server Side : PHP 4.x / 5.x
RDBMS : MySql 5.x Community Version
GUI : Images with CSS Templates
Server : LAMP / WAMP with cpanel
Client : Latest Web browser with Java script enabled
Modules & Units
Authentication
User registration and login system
User Registration
User Login and validation, routing to default page and access pages
Session based keep alive
Role based
Seamless System - Optional
Content Management
Creating various templates and sections of the portal and managing their contents
Template Management
Creating HTML templates which can be included to the PHP system
Changing the Layout of the site
Logos and Images
Uploading the images used in the templates as gif, png or jpg
Themes - optional
Content Management for Static Pages
Creating different sections in the portal and managing the contents.
Product Management
Adding the product with minimum bid amount, default price, time duration etc.
Monitoring and managing the Life cycle of the product
Deleting the product
Categories
Creating various categories of products
Package / bundles
Creating custom packages for various products. Can pre configure the lifecycle of the product.
Products
Add / Edit / Delete products with packages
Payment Gateway Integration
Pay pal
Payment processing with basic integration
User Management
Add / Edit / Delete / Role Assignments
User Statistics
User performance tracking
Profile Management
1. Manage Profile details including password
2. Billing Address
3. Shipping Address
Listed products
To display the products added by the user.
Products Sold
To display the products sold by the user.
Products Purchased
To display the products purchased by the user and audit trail of the transaction
Bid Management
To display the list of bid made by the user and audit trail.
Bid Analysis
To analyze the bids performed by the user against the closure of the bid.
Payment Management and Analysis
To display and analyze the payment transactions made by the user and provide the account statement.
Back end operations
Brand Marketing
Tool to work on the brand marketing.
Customer Relationship – Email
Email Composer and Bulk Mailer
To upload / manual entry of the contacts, compose and blast bulk mails
Customer Relationship - Phone
Space Selling
To upload / manual entry of the contacts, provide list of customers to be called, CRM tool to update call logs for Space selling on the portal
Product Selling
To upload / manual entry of the contacts, provide list of customers to be called, CRM tool to update call logs for Product selling on the portal
Time Selling
To upload / manual entry of the contacts, provide list of customers to be called, CRM tool to update call logs for Time selling on the portal
Order Management
To display the list of orders to be processed, update status of orders and providing access to the end user to find the status of the orders. Tool will provide the list of orders to the vendors and basic MIS.
Customer Relationship
To get the list of customers / users to call and get feedbacks from the customers.
Inbound
To provide access of the customer data and order data to the in house agent and provide the same to the customer as the customer may call the customer care center.
Outbound
To get the list of customers / users to call and get feedbacks from the customers.
Stock Management
To add the products proposed by the sellers/vendors, get the stock report and update the threshold to the vendor.
Dispatch Management
Provide the interface to the dispatch dept executives to update the status of the orders dispatched.
Payment Monitoring and Settlements
Provide the Finance dept about the payments made by the users and approve the sale for order processing.
Revenue Management
Provide the finance dept with the revenue reports and management.
Financial Reports
Provides with financial reports and statistics.
Email Management
To compose and send periodic emails to the customers.
SMS Management
To compose and send periodic SMS to the customers.
SEO
Search engine optimization as per Google’s Page Ranking Algorithm.
Help
Provides help on various features of the portal and application to the users and administrators.
Search Engine Submission
Search engine submission will be done through cpanel submission or through third party tools.
