ecommerce (woocommerce), wordpress site

High Level Website Requirements 1) There are about 25 websites (hosted at [login to view URL] and [login to view URL], etc.) and growing that are based off the same design but are used by different clients. a) We would like that the sites all be the same except for some custom skinning like colours, logos and headings but the functionality would be the same for all the sites. b) The unique product item numbers and images, prices, etc. will be allowed to be sold on specific sites and there will be some instances where the same product may be available on multiple sites. c) The products, item numbers, images, prices, are all stored in a CRM MSSQL database which will require some type of real time queries of the database to find inventory levels, orders, client updates, historical order info, etc. d) API will be provided to make changes to the database via the CRM software. 2) Attractive and Easy to Use by visitor a) We can build the site to look modern and feel like [login to view URL], [login to view URL], [login to view URL] b) Lighter colours c) Eye catching slider images d) Videos e) Pdf downloads f) Specials section g) Consider redesign of logo 3) Easy to use by staff a) Easy access to products section to update, add, remove, edit descriptions, images, size, fonts and colours 4) Ecommerce a) using woo commerce i) integration of Woo Commerce with CRM API so that online orders, create work orders in CRM, etc . ii) upfront development costs iii) some ongoing maintenance b) using CRM ecommerce i) requires a VPN connection to a service like Azure to connect the office with the website permanently ii) upfront development costs iii) monthly webhosting fees (this is required in any event) iv) some ongoing maintenance to ensure that the site is reliably and securely connected to the office CRM server 5) Ecommerce Features a) Discounting by volume - discount by item type or category rather than the actual item b) Upsell - suggest/recommend additional items normally sold with this item c) Shipping integration - build in the shipping calculator for your specific shippers (Fedex, UPS, Purolator) i) Will give an estimate of the shipping based on weight and size calculated d) View past orders shown in CRM whether from online order or from phone order e) Show recently viewed and ordered items at the bottom of the page to quickly access items you accessed in the recent past. 6) Online Payment Processing a) A plugin to Moneris which ensures that you do not keep credit card details in your software or website i) Will send receipt directly along with a sales invoice b) Requires negotiating a rate with Moneris c) All payments should be performed through the website as this is already built and doesn’t require CRM to build this. This will need to be analyzed. d) All orders will be reviewed by the order desk and any errors are easily either credited to the account or charged extra after client confirmation. 7) Other Features to increase sales a) Sign up for an email flyer/newsletter automatically pops up for the visitor to receive a weekly/biweekly email to keep in touch and stimulate impulse buying i) Current staff can be responsible for the creation of the flyer ii) Use a mail service plugin like MailChimp b) Chat services – this can also pop up at the side after a visitor arrives to provide some assistance i) Increase sales and easy to implement with current staff ii) Use a plug in like [login to view URL] it is free c) Using social media to increase awareness, website traffic, relevance all increasing your SEO scores. Twitter, Facebook, flicker, Linked In, Instagram, etc. i) This can all be accomplished using in-house design staff