We have PIWIK installed by default at a hosting company that supposedly offers PIWIK-specific. The script never installs on this host.
Requesting an experienced PIWIK installer to look into our system to determine why it is not upgrading.
* If the issue is script related, you would be expected to fix the issue that causes the failure to upgrade.
* If the issue is host related, you would be expected to migrate/mirror exactly the way PIWIK is setup on the current host, to a new one.