Ticket System

The system I need is a support ticketing system. I need an area in the administrator's panel where the administrator can edit all website settings, for example: Website Title, Website Description, etc. The system should come with a login system where users can register and log in, there will also need to be user levels. I would like the system be created in Bootstrap. --- User Levels --- Guest Users: - Access to homepage - Access to FAQ Standard Users: - Add Ticket - Close their own Ticket (not delete) - View their own Ticket - Emailed when their ticket receives a response. - Access to homepage - Access to Frequently Asked Questions page - Access to user profile ([login to view URL]) Operator: - Manage Tickets - Mark ticket as complete - Close a ticket - Reply to tickets - Add note to ticket (only operator's and admin's can view) - Notified when a user responds to a ticket they have replied to - Access homepage - Access to Frequently Asked Questions page - Access to user profile Administrator: - Access ALL pages - Administrator Panel - Main page - Number of open/closed tickets - Number of unanswered tickets - Manage Tickets - Mark ticket as complete - Close a ticket - Delete a ticket - Reply to tickets - Add note to ticket (only operator's and admin's can view) - User Management - Add users - View users - Delete users - Suspend users - Edit users - Edit website details - Website Title - Website Description - Website URL - Website Logo - Add news to homepage - Add Frequently Asked Questions --- Ticket System --- - WYSIWYG editor - All users can add attachments to the tickets - Users can view their tickets - Users can close their tickets - Notes can be added for individual tickets that only operator's and administrator's can see - Customer will be emailed when a response to their ticket is made --- User Registration and Login System --- - Allow users to register an account - Captcha codes added to prevent bots and spam - Users can change their password and update their own settings - Forgotten Password feature added which allows user to reset their password via email - IP Blocking and Banning system - Profile page - Login page Unless you have spoken to me, I require all these in the final product.