Seasoned,motivated, and career minded individual my past roles have been in business analysis, process improvement, technical support and teaching music. My experience in Excel is advanced along with tracking and trending giving me a cutting edge on reporting and trending .I have over 6 years of Project Management experience and can handle myself in very difficult situations. As a team player and a strong leader when things don't go as planned, a little Improvising while keeping my clients informed is key. Customer Service is always on the agenda and establishing a strong team of individuals who can follow process and resonate 100 % customer satisfaction is key to a growing and successful business and bottom line. With a strong set of accounting,technical support, auditing and QA in my background I believe I can make an immediate impact on everyday business needs.