Looking for Inbound Call Centre For 120 Seats No Upfront

$30-250 USD

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Opublikowano

około 9 lat temu

$30-250 USD

Płatne przy odbiorze

Looking for Quality Call centers for Inbound work from a very very reputed bank 120 seats ,Only centers That have worked with banking customer support for last 6 months and are willing to appoint a Call center co ordinator IN USA for the client or provide a 24X7 Virtual one would be invited to bid. Please people with Industry certifications, having worked in Banking support and Banking Customer service .committed to customer support. I am also seekign centers who have worked on Inbound and have existing 120 setas or capacity for 120 seats. Only Senior level people who can take a decesion and can provide profile and close within a week. Industry certifications are welcome but not madatory. here are the details Please attache profile for consideration 1. OBJECTIVE : - To provide quality support to their existing clients 2. PROJECT DETAILS Project Type Voice Inbound Process No. of Seats Required 120 Seats Setup (including 20 for outbound) SLA Duration 3 Years Hourly billing $15 per hour/Agent Working hours 24*7 Required Documents: 1. Company profile 2. All certifications 3. Last 6 months bank statements 4. Aricles of Incorporation [login to view URL] ID 6. Bank Reference letter on Bank Letterhead [login to view URL] Bill PROCEDURE:Center Verification Form to be Signed at the Center at the time of visit to the Center and Signing of Agreement CHEERS AND BEST OF LUCK --

Customer Support

Order Processing

Phone Support

Identyfikator projektu: 7171339

Informację o projekcie

9 ofert

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Aktywny 9 lat temu

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9 freelancerzy składają oferty o średniej wysokości $194 USD dla tej pracy

@baboy2009

A proposal has not yet been provided

$155 USD w 3 dni

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@vishnulives

For the past 3 years we have helped hundreds of customers balance their cost-performance parameters for IT projects via sustainable, long term relationships. Our hybrid engagement model is designed to leverage our customers so that they are the ultimate beneficiaries. Our track record speaks about our success; having engaged with development and efficient supporting model paving way to support/maintain products from several different platforms, many of which are deployed in mission critical capacity in both large and small companies. We work with the same care and diligence to make each of our engagement a success, one at a time, small or large.

$222 USD w 30 dni

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@kumaramber

We are SkillSource, a CA based outsourcing service provider with extensive experience in Inbound calling, cold calling, lead generation, virtual assistant and data services. We do have experience in *****Banking support and Banking Customer service***** We work with small and medium enterprises and help them optimize their operations. Our blend of onshore-offshore delivery ensures that we provide 24*7 support to our customers and help them save significant costs. Since 2001, SkillSource has worked with more than 3000 small and medium businesses across the globe. Our seasoned executives come with years of relevant experience and help in ensuring quality work. ****We let you interview**** and select the person you want to work from our available staff. This person is dedicated to your process only. So while you get the flexibility of working with an independent resource, SkillSource provides you accountability as a corporate entity. Please let us know if you want references about our work.

$222 USD w 3 dni

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@claritechno

Hi, we have an experienced team starting our own call center in Europe(Moldova). For 5 years we used to run US mortgage refinance\debt consolidation\life insurance lead generation campaigns. We have a couple of members with over 10 years bank customer support. There will be no problem in training a good team with neutral English accent that will fit your needs. The only problem for now is time. It will take at least a month or a bit more to setup everything. We have our own building with a capacity for 100+ seats, but we are plan to start with much less than that - 15-30 seats. We're not rushing with big investments, but we have the money and space to setup the required amount of seats. If you think you'd be still interested in our services a bit later, please provide your email. Thanks, Alex Bogush

$155 USD w 3 dni

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@mnmnuwan

We currently operate an outbound call center for Forex broker in UK. We have all the necessary infrastructure in place to start a call center. Please get back to me to discuss further details.

$155 USD w 3 dni

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@fatimamaldeek

we are the perfect match for this opportunity as we're a call-centre company that serves customers of different natures including (insurance sector, telecom, data and internet, banking sector, media, IT, NGO’s, automotive, etc...) for over 6 years now! Currently we operate with 260 concurrent seats with/and about 900 employees divided on various shifts assuring service continuity and availability of 24/7/365. We use the CISCO IPCC state of the art technology and platform (the best out there), we manage to file over 45,000 calls of different natures everyday (recorded and screen captured for quality assurance and monitoring purposes), serving over 25 diversified clients locally and internationally (mainly in the U.S market). We managed to win international medals for our performance twice, the gold medal in 2011 (in England and in LA) for best outsourcing partnership, and the ISO27001 certificate for data security and system integrity. we offer a variety of call center services to our customers in that we mention (tele-marketing, tele-sales, data-cleaning/update, customer care/retention services, tele-survey services, customer support and a lot lot more! we operate through different communication channels including inbound/outbound calls, web collaboration (chat/email), SMS, and IVR services. we have more than 4 banks on our clientele and we're familiar with the requirements of this business.

$155 USD w 3 dni

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@mlvhernando04

Hello there I am interested and willing to work on this project. I am managing a 30 seater call center and can expand on your demand and we are interested in running a new campaign. We have top caliber agents that can do chat support, telemarketing, customer support, virtual assistant, social media marketing, virtual assistant, data entry and email support. Hope you can consider us for the project. Thanks and hope to hear from you soon.

$277 USD w 30 dni