Complaintsprojekty

...Communication Skills: Sharpen our team's ability to give customers clear, direct, and uplifting service. - Boost Problem-solving Capacity: Improve our team's problem-solving skills. This involves quickly detecting issues, creatively generating solutions, and satisfying customer needs effectively. - Expert Handling of Difficult Customers: Our team needs to master strategies to handle customer complaints tactfully, keeping customers calm, and turning negative situations into positive ones. - Enhance Team Work: By improving the working relationships within our team, we can create a smoother line of communication and a more pleasant working environment. - Improve Organizational Flow: An enhancement in our call center or reception operations can equate to a better custom...

...with various unique needs, therefore a diverse skill set that applies to several kinds of functionality concerns is greatly desired. While the exact requirements will vary by project, you may be asked to: - Identify and repair broken links - Modify non-functioning forms or contact pages - Improve site speed and loading times In terms of responsiveness problems, I often encounter clients with complaints about: - Text and images not adjusting properly to different device sizes - Menus not displaying correctly on mobiles - Buttons and links not being touch-responsive on screens Your role would also involve making design improvements, based on client requests, which might include: - A change in color scheme - Typography adjustments - Modifying layout and spacing The ideal candi...

I'm currently facing an issue with my VPS server running on a Linux operating system. I have interspire, power mta and webmail installed currently. My service provider AIT has recently changed my IP addresses after receiving 2 spam complaints and the person who set this up is useless, and I require assistance in updating them on my server so I can access the data including the webmail and the data on interspire. Key Tasks: - Update the IP addresses on my Linux VPS server - Offer guidance on managing these changes in the absence of a control panel The ideal freelancer for this task would have: - Strong knowledge of Linux server administration - Experience with IP address management and configurations - Ability to explain technical concepts in simple terms - will regain me ac...

I am searching for a proficient virtual assistant to help with the operations of my house cleaning company. Your primary responsibilities will include: - Answering phone calls and scheduling appointments - Managing customer inquiries and complaints - Assisting with administrative tasks such as data entry and bookkeeping Experience in a similar role is key, regardless of the industry you have worked in. When submitting your application, please provide details of your past experience as a virtual assistant and how your skills align with these tasks. While experience with a house cleaning company is not necessary, it can prove beneficial in understanding the job requirements better. In addition, good communication skills and the ability to manage different tasks at the same time a...

...elevate customer satisfaction. I bring a tech-savvy, detail-oriented, and proactive approach to the table, and I'm eager to discover how I can best serve you as your assistant. Happy to hop on a quick 20-minute chat if you'd like to see how we gel or if you'd like to ask me any follow-up questions! What I Do: - Manage Inbound & Outbound Calls - Email Support - Live Chat Support - Handle Customer Complaints - E-commerce Management - Shopify Store Management - Order Fulfillment - Inventory Checking - Order Management - Order Tracking - Product Listing - Creating blog posts - Creating bundles in Shopify - Creating brand pages in Shopify...

I'm looking for a competent Virtual Assistant (VA) capable of managing our Shopify store from A-Z. Key responsibilities include: 1. **Product Review and Troubleshooting:** We currently have fewer than ...ensures our product visuals are appealing and engaging .Also will be used for fb ads. 3. **Ad Management:** The assistant will be responsible for running Facebook advertisements. This includes ad creation, set-up, monitoring and optimizing for performance. 4. **Order and Customer Management:** I need assistance with handling orders, ensuring timely fulfilment and managing customer queries and complaints. Ideal candidates have prior experience managing a Shopify store, have keen attention to detail, are familiar with Facebook advertising, and have a strong commitment to cu...

I am seeking an ambitious and dedicated sales executive for a fashion showroom franchise. Key Responsibilities: - Handle customer inquiries and complaints promptly - Arrange merchandise to maintain an attractive display - Advocate for our products and brand Here's who'll succeed in this role: - You are confident, resilient and thrive in a commission-based role. - You have a passion for fashion and a knack for selling and promoting various clothing items. - You have an appetite for learning and are eager to take on new challenges. - You have excellent communication and customer service skills. - Previous work experience in sales, retail and fashion is preferred but not necessary as hands-on training will be provided. This role is strictly commission-based. Thus, you...

...product offerings and sales. Order Processing and Fulfillment: Process customer orders, including order verification, payment processing, and shipping coordination. Monitor order fulfillment processes to ensure timely delivery and customer satisfaction. Address any order-related issues or discrepancies promptly and professionally. Customer Service: Respond to customer inquiries, requests, and complaints in a timely and courteous manner. Provide product information, assistance with order placement, and resolution of customer issues. Maintain a high level of customer satisfaction through effective communication and problem-solving. Marketing and Promotion: Develop and implement marketing strategies to drive traffic, engagement, and conversions on the PrestaShop website. Creat...

I need an expert to set up a large-scale email campaign. This is a massive project, as each campaign will involve sendi...set up a large-scale email campaign. This is a massive project, as each campaign will involve sending emails to over 10,000 recipients. Key Requirements: - Experience in setting up bulk email campaigns - Knowledge of different email service providers. I didn't specify one, so open to recommendations. - Experience in managing email lists and handling potential issues, such as bounces or spam complaints Ideal Skills: - Email marketing - Email management - Bulk mail Campaigns In your application, please share: - Instances of past work, setting up large scale email campaigns - Your experience in this sphere - A detailed proposal outlining how you'd e...

I am seeking a competent Customer Service Specialist to perform various tasks. These will include: - Answering customer inquiries in a professional and timely manner - Effectively resolving customer complaints The successful candidate ideally should offer support via diverse platforms such as phone calls, emails, and live chat. Given the nature of client needs, flexible working hours are a requirement. Previous experience in a customer service role and excellent communication skills are greatly desirable.

...Representative who can respond to customer inquiries immediately and be available from Mondays to Sundays from 10:00 AM to 8:00 PM. The role involves: Main Duties: - Answering customer inquiries: You will be responsible for providing accurate and quick responses to customer questions and inquiries. Your ability to provide clear and prompt feedback is key. - Resolving customer complaints: I'm looking for someone adept at handling complaints and can turn a dissatisfied customer into a satisfied one. - Management of orders: You will be responsible for collaborating with the fulfillment center administrators and coordinating with logistic partners to ensure that orders are fulfilled properly and efficiently. Communication Channels: - Email Support: You should have ex...

I am seeking an experienced customer service professional to aid in resolving product-related complaints for our digital products. Responsibilities: - Handle and resolve customer complaints related to our digital products. This could range from functionality issues to queries regarding how to use certain features. - Utilize proficient communication skills via phone call, email, and possibly chat to empathetically and usefully guide our customers through their concerns. - Show patience and understanding, while seeking the most effective solution to improve the customer experience and promote customer satisfaction. Ideal Skills and Experience: - Proven customer service experience, ideally dealing with digital products. - Exceptional communication skills across multip...

I'm seeking professional help...SEO. Previous experience in handling social media management and content marketing would be appreciated. Customer Service Support: A major part of this project involves live chat support for our customers. We need a freelancer who is adept in: * Answering customer inquiries with promptness and precision * Processing customer orders ensuring a seamless transactional experience. * Handling any complaints and resolving them to customer satisfaction. The ideal freelancer should have excellent communication skills and a knack for problem-solving. Experience in customer service, particularly live chat support, will be a major plus. Your role will be crucial in maintaining our company's reputation amongst our customers, hence a customer-friendly...

...'Intermediate' experience level. This signifies that the potential candidate must have amassed considerable experience in a similar role. Key Responsibilities: -The successful candidate will take on several critical tasks that are instrumental to the smooth operation of our business. -Manage staff schedules to ensure optimal productivity while taking care of employee needs. -Handle customer complaints professionally to maintain excellent customer satisfaction and loyalty. -Involvement in inventory management. -Provide assistance with bookkeeping to ensure accuracy in financial reporting and accountability. -Experience with IT, tourism, and sales is a big plus. Expected Skills and Abilities: The following are the vital skills I expect the candidate to exhibit: -Leade...

...bot is designed to serve as a front-line communication tool, primarily tasked with answering frequently asked questions, providing detailed information related to our offerings, and dealing with customer complaints effectively. Key Features Should Include: * Response to FAQs: The bot should be programmed with an archive of answers to the questions often asked by our customers. * Product Information Sharing: The bot should be capable of providing in-depth information about our products when tasked with that. * Customer Complaint Handling: The bot must seamlessly handle customer complaints without further escalating the issue. Data Collection: In addition, the bot should be designed to collect user information that includes but is not limited to: * User's Name * Use...

I'm in the market for a part-time role in customer service. You'll find my multilingual capabilities an asset in assisting a diverse customer base. Suitable freelancers should be experienced in: - Handling customer inquiries - Providing efficient resol...part-time role in customer service. You'll find my multilingual capabilities an asset in assisting a diverse customer base. Suitable freelancers should be experienced in: - Handling customer inquiries - Providing efficient resolutions - Fluent in multiple languages - Exceptional communication skills Any additional experience in CRM software usage or a proven track record for resolving customer complaints will be considered an added plus, although not compulsory. Come help me leverage my language skills to deliver s...

...bot is designed to serve as a front-line communication tool, primarily tasked with answering frequently asked questions, providing detailed information related to our offerings, and dealing with customer complaints effectively. Key Features Should Include: * Response to FAQs: The bot should be programmed with an archive of answers to the questions often asked by our customers. * Product Information Sharing: The bot should be capable of providing in-depth information about our products when tasked with that. * Customer Complaint Handling: The bot must seamlessly handle customer complaints without further escalating the issue. Data Collection: In addition, the bot should be designed to collect user information that includes but is not limited to: * User's Name * Use...

I'm seeking a professional, female telecaller with multilingual skills (English and a regional language) to assist my pharma dropshipping business. Expected responsibilities and tasks are: - Calling clients and marketing our products - Managing orders and overseeing logistics - Handling and resolve customer complaints and queries This role would require less than 20 hours of work per week. Ideal candidates would have experience in telemarketing, customer service, and pharmaceuticals. Prior work in dropshipping would also be beneficial. The ability to effectively communicate and sell in English and a regional language is a key requirement for this position. Your linguistic skills will play a big role in reaching out to our diverse customer base.

...1. Landing or Splash Screen with Animation. 2. Login page with Username and Password, 3. Complain Page as per standard information(get it form internet or use your experience), 4. Suggestion Form same as Complain Form. 5. Dashboard with Visual to show analytics for both Complains and Suggestions. The primary purpose of this form is to enhance user experience by resolving service-related complaints, thereby improving our service delivery. Your assignment will be to set up a variety of input methods including, but not limited to: - Text Input field - Dropdown Menu - Date field - Multiple Selection Dropdown - Checkbox The ideal freelancer for this project should have a strong background in building responsive designs using HTML and Vanilla JavaScript. A solid understanding o...

...provide stellar customer support through Phone, Email, and Live chat. The successful candidate will address less than 50 inquiries per day regarding technical issues, billing concerns, and product information. - Key Responsibilities: * Respond to customer queries in a timely and accurate way, via phone, email or chat * Identify customer needs and assist with their issues * Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Ideal skills include: - Excellent communication and problem-solving skills - Multitasking abilities - Experience in providing customer service support - Comfortable in dealing with customers' issues and providing them viable solutions - Capable of processing up to 50 or ...

...Activities:** 1. **Inventory Management:** Utilize AI to monitor and optimize stock levels, predict inventory needs based on historical data and trends. 2. **Order Processing:** Automate the processing of orders, from initial placement to final delivery, ensuring accuracy and efficiency. 3. **Customer Support:** Implement AI to offer immediate, 24/7 support to customers, including handling inquiries, complaints, and feedback using natural language processing. 4. **Custom Work:** There will also be a need for custom AI solutions for specific challenges we face in our daily operations that are unique to our business context. **Ideal Skills and Experience:** - Proficiency in Python or Java, with a strong understanding of AI and machine learning libraries. - Experience in developing...

...Your expertise and guidance will also be sought in identifying the right type of facts, language, and evidence to necessary for me to press charges because the Magistrate has rejected my previous complaint because of my difficulty with criminal law vocabulary and articulating words legally enough for them to accept my complaint and file charges. **Requirements:** - Drafting and filing criminal complaints focused on an assault incident or other illegal crimes with a Police department's Magistrate's Office. - Provide advice on evidence collection; a roadmap of what is essential to fortify the complaint. - Deliver a brief, sharp complaint document, using precise legal words articulating how the law was broken and impact are crucial in a limited word count. **Ideal Cand...

complaint site for users to submit and build a complaint about a company and I also want the site simple clean with features specified.

...: They schedule pickup and delivery times based on the orders. Payment: Payment is collected from students upon delivery. 3. Student, Laundry Staff, Hostel Caretaker, Warden (Inside Hostel Service): Profile Creation: Each creates a profile with relevant details. Hostel Selection: Students select their hostel from the list of hostels. Complaint Submission: Students can submit complaints regarding laundry services. New Student Registration: New students register and create a profile. Notifications: Receive notifications for laundry-related updates. After Pickup Entry: Students mark entry after picking up their clothes. Important Messages: Laundry staff can post important messages regarding schedules or changes. Clothes Management: Laundry staff update the student's p...

As an e-commerce operator, I'm experiencing an across-the-board issue with vouchers in my woo-commerce system. I've received numerous customer complaints, but am encountering no concrete web-based error messages. Furthermore, I'm uncertain about any prior code modifications related to the vouchers. Hence, I need an expert to identify and troubleshoot any potential issues. Short summary: i have one voucher active when i apply it should give 15% discount it keeps total value 0 after applying. This project involves: - invesitate and fix the issue Ideal applicants are intimately familiar with woo-commerce and its associated voucher systems. Strong problem-solving skills are necessary, as well as the ability to communicate complex technical solutions in simple langua...

I'm looking for a passionate and dynamic team to handle our customer service through online chat. Our goal is to enhance our customer satisfaction by providing top-notch support. Here's what we're expecting: **Core Responsibilities:** - Answer customer inquiries quickly and efficiently. - Resolve any customer complaints with patience and understanding. - Provide detailed product information and support to guide our customers towards an informed choice. **Delivery Channel:** - All customer service interactions will be conducted through our online chat platform. Familiarity with web-based chat services is a must. **Experience Level:** - We are open to bringing on board individuals at the entry-level. More than experience, we value enthusiasm, a learning mindset, and ...

...RO) All registered companies (list with pagination at 20) - See details: - Edit company data - Suspend company - Delete company (will delete all company data, but complaints made REMAIN in the system: ARE YOU SURE YOU WANT TO DELETE? Yes or No) - Number of added AWBs 2 Added Persons (individuals from scanned AWBs appear here) Search for registered individuals by phone number, name, or AWB number All registered individuals (list with pagination at 20) - each line contains: - Phone number - Name - (number) complaining companies - (number) Total complaints - Generate PDF button - Delete Person button (will reset complaints to 0: ARE YOU SURE YOU WANT TO DELETE? Yes or No) Generate PDF button (all data): - Name - Phone number - Address - How many times com...

...Responsibilities:** - **Product Listing and Optimization:** Apply strategic enhancements to our product presentations, using advanced tactics not limited to, but focusing on image and video optimization. The ideal candidate will know how to make products stand out in a crowded marketplace. - **Customer Service and Feedback Management:** Provide top-tier customer service, effectively handling inquiries, complaints, and feedback. Managing our online reputation will be a critical component of your role. - **Inventory Management and Analysis:** Ensure our inventory levels are optimized based on trend analysis and sales data, preventing stockouts or overstock situations. You'll also be responsible for adjusting strategies based on analytical insights. **Requirements:** - Pro...

...task requires a detail-oriented and experienced professional accustomed to the intricacies of the Puerto Rican legal system and federal court requirements. **Key Responsibilities:** - Draft and prepare complaints and motions suitable for federal court. - Ensure all documents comply with federal court regulations and standards in Puerto Rico. - Efficiently file all required documentation within stipulated deadlines. **Ideal Skills and Experience:** - In-depth understanding of federal court procedures and document requirements in Puerto Rico. - Proven experience in drafting and filing complaints and motions. - Exceptional organizational skills for managing multiple documents and deadlines. - Strong communication skills, both for internal discussions and when dealing with c...

I'm in need of a customer service trainer who's able to deliver extensive instruction on handling online selling support, centering their focus on areas such as product changes, quality issues, and product availability. This training will primarily cater to less than 10 participants and can either be conducted online or in-person ...changes, quality issues, and product availability. This training will primarily cater to less than 10 participants and can either be conducted online or in-person in New York or Dubai. The ideal candidate is someone well-versed in these topics and has solid experience working with Italian clients. Proficiency in cross-selling techniques and effective methods for customer engagement and managing complaints is highly desirable. The training span ...

...assistance to our customers, ensuring their queries are resolved swiftly and efficiently. The ideal candidate will possess excellent communication skills, a patient demeanor, and a knack for problem-solving. **Responsibilities:** - Manage live chat and respond to customer inquiries in real-time. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. **Requirements:** - Proven customer support experience or experience as a Client Service Representative. - Strong phone contact handling skills and active listening. - Familiarity with CRM systems and practices. - Excellent communication and presentation skills. - Ability...

...boost profitability in our organization by reducing the Ombudsman Cost. This endeavor is mainly centered on reducing Ombudsman case cost over 3 years and delivering unparalleled results. Key focus areas should be : 1. Case Management - Specifically addressing our current difficulty with communication with customers , propose how the increased workforce can enhance this aspect with reduction of complaints and better customer experience. 2. Revenue Projection - The proposal needs to convincingly demonstrate how an enhanced Case Management Agents will contribute to bottom-line profit. Ideal candidates must be business strategists with an operational efficiency background, and have specific experience in case management, customer service, and staffing solutions. Proficiency in co...

...need of a versatile and dynamic customer service representative who specializes in both phone and email support. Our retail business thrives on a diverse product range and requires a dedicated individual to help maintain our high customer satisfaction rate. Fluent English communication is imperative to cater to our primary customer base. Key Responsibilities: - Handle customer inquiries and complaints through phone and email with professionalism and patience. - Provide accurate, valid, and complete information by using the right methods/tools. - Follow communication procedures, guidelines, and policies to maintain consistency in service. Ideal Skills and Experience: - Proven customer support experience, especially in retail. - Strong phone handling skills and active listening ...

...virtual assistant to help streamline my workflow and manage various tasks with precision. The ideal candidate should be proficient in handling the following: • Communicate effectively and professionally with clients, customers, and colleagues. • Manage administrative duties such as scheduling, booking, invoicing, and reporting. • Provide customer service and handle inquiries, feedback, and complaints. • Conduct research, data entry, and analysis. • Create and edit content for websites, blogs, social media, and marketing campaigns. • Use various software and tools to complete tasks efficiently and accurately. • Learn new skills and adapt to changing needs and expectations. • Work independently and proactively, with minimal supervision and...

I’m seeking an experienced data scraper for the Financial Conduct Authority (FCA) register. The main purpose of this project is to extract the name and email addresses of the individual designated as the 'contact for complaints' for every registered company on the FCA's list. Accuracy in extraction is crucial. Requirements for the project: - Extensive experience in data scraping, preferably with a proven track record of large-scale projects - Ability to sort the extracted data in alphabetical order Please note that this task involves extracting information on all types of companies listed on the FCA register and not just Banks or Insurance companies. Hence, having a keen eye for detail and organizational skills would be advantageous.

...offer. Colors 613235, 131C3D, 3A3F45, black, white Size: Full Size ad with dimensions information here: Content to use: AI that litigates cases with you.™ Speed up your drafting time with AI. Save hours on every file. Significantly reduce costs. Serve more clients while working less. Drafting Features: Complaints Answers Discovery Contracts Additional Features: Find More Claims Develop More Damages Avoid a Motion to Dismiss Summarize a Transcript Find Information in Records Plus a Legal Chatbot Featured Module: Upload police and medical records and will find and deliver all providers, costs, and other information you need for discovery. Exclusive MTMP Offer! BOGO LawPro+ License Buy

I'm looking to create a comprehensive job-seeking application that caters to a wide array of users, including those seeking gigs, day jobs, short-term positions, long...full mane, email, phone number, create a password.....go! must be a web based admin, back end to the app for updates and fixes and management of user data, with the ability of the owner/ admin to add or delete clients 8. an option in the admin should include the ability to assign admins with less access to all functions for different tasks, like editing user data or replying to user complaints. should be created in the app code to update it, including more languages and options, including the placing of ads in the app in areas where they WILL NOT block the apps interface or interfere with user operations....

...online store, preferably at least 2-3 years. - Experience with analytical tools like Baselinker or Prisync for tracking and analysing the performance indicators of an online store - Inventory Management: The ideal candidate should be adept at managing large product inventories and ensuring all listings are up to date. - Customer Service: You need to promptly address customer inquiries and complaints, and ensure high levels of customer satisfaction. - Marketing and Promotions: We need someone who can drive business growth through innovative marketing strategies and promotional campaigns. - Expanding on marketplace like Ebay, Amazon A background in e-commerce, proficient use of Shopify, and exceptional marketing skills are preferred. You must also have a knack for customer se...

...practices that allow for the real-time monitoring of email traffic. This includes identifying potential threats or abnormal patterns. - **Strict Sending Policies:** Establish rules that control email sending practices to prevent abuse and ensure compliance with email sending standards. - **Feedback Loops Engagement:** Set up feedback loops with major ISPs to improve email deliverability and handle complaints or spam reports efficiently. **Ideal Skills and Experience:** - Proficiency in Mailcow and other email server technologies (e.g., POP3, IMAP). - Strong background in email security, including spam protection mechanisms. - Experience with mobile synchronization and webmail interface enhancements is a plus. - Capability to troubleshoot and optimize server performance. - Excell...

...experienced person who can wear multiple hats - a web researcher focused on fashion and health, a customer-centric support person, and a talented copywriter. Your tasks will include: - Web Research: Keeping updated with the latest happenings in the fashion and health niche, you'll need to fetch and collate useful, high-quality data. - Customer Support: Whether it's answering queries, dealing with complaints, or processing orders, I need someone who can keep my customers satisfied and coming back for more. - Administrative Support: The role also includes administrative tasks such as managing emails, organizing documents, and scheduling appointments. - Copywriting: Finally, I want someone who has a way with words and can write captivating content to engage and cha...

We are in need of a highly skilled customer service agent who can assist us on weekends. Ideal Candidate will be a Fluent English and Spanish Speaker on Central Standard Time that meets the below requirements: Key Responsibilities: - Responding promptly and professionally to guest messages - Coordinating effectively with our cleaning team - Handling customer complaints and resolving issues quickly - Reacting to emergencies effectively and efficiently The ideal candidate would be proficient in using chat as a method of communication, as this is our primary mode of interaction with guests. Skills and Experience Required: - Excellent communication skills, both written and verbal - Ability to multitask and handle stressful situations effortlessly - Prior experience in a custome...

...Resolution**: - This involves addressing any customer complaints promptly and efficiently, working towards a satisfactory resolution for all parties involved. **Communication Channels**: - The role requires proficiency across multiple platforms: Phone, Email, and Live Chat. The ideal candidate should be comfortable switching between these mediums seamlessly. **Weekly Hours**: - The position demands a commitment of 20-40 hours per week. Flexibility within this range is preferable to accommodate varying workloads. **Skills and Experience**: - Exceptional communication skills, both written and verbal, are a must. - Prior experience in customer support, especially in a role that includes handling inquiries and resolving complaints. - Familiarity with CRM software and liv...

A recent hack, identified through user complaints, has crippled my WordPress website with several users reporting loss of access to their accounts. I'm seeking an experienced IT professional to restore the site's security and functionality. Key tasks include: - repair damaged files and remove new hacker files - Restore user account access to dashboard - add new user and passwords Ideal candidate should have provable expertise in WordPress site security and excellent troubleshooting skills. Knowledge of preventive cybersecurity strategies will be a plus. Speedy resolution of this issue is crucial.

I am looking for a talented ghostwriter ...educate a diverse audience Content Outline: - Strategies for choosing the optimal practice location and type of practice - Guidance on securing necessary startup capital - Instructions for navigating registration with health authorities - Advice on effective staff recruitment and management - Financial management principles tailored for medical practices - Billing models - Consent Forms and Complaints - Innovative marketing techniques for a successful launch In essence, your creative and informative writing will empower aspiring medical practitioners, inform medical students, and be a go-to reference for healthcare industry professionals. With your expertise, we can demystify the process and inspire the next generation of healthcare entr...

I am in search of a highly competent Business Process Outsourcing (BPO) firm equipped with efficient infrastructure and skilled staff. The key focus will be on delivering high-quality customer support on an international scale, primarily via live chats. Responsibilities: - Respond to customer inquiries and complaints promptly and professionally via live chat - Provide product/service information and resolve any emerging problems Skills and Experience: - Proven experience in Customer Service in an international environment - Proficiency in English with excellent written communication skills - Experience in handling multiple chats simultaneously - Solid understanding of global cultural sensitivities and time zones - Knowledge of customer service practices and pursuing customer sati...

I am searching for an experienced customer service representative who can provide high-quality support to our customers on a part-time basis. Key Responsibilities: - Handle questions, complaints and requests efficiently and professionally - Maintain a positive, empathetic, and professional attitude toward customers at all times Ideal Skills and Experience: - Proven customer support experience or experience in a similar role - Excellent communication and interpersonal skills - Ability to stay calm when customers are stressed or upset - High school diploma or equivalent; degree in a relevant field would be a plus Please note that this is not a programming role and no specific programming languages are required for this job. Please only apply if you meet the aforementioned criteria...

...role will encompass: - Content creation: Creativity is key. I need you to come up with innovative ways to captivate our audience and create magnetic content that reflects our brand identity. - Audience engagement: Relationship building with our clients is crucial. Therefore, engaging with our audience through posts and comments, innovating interactive content and managing client queries and complaints falls to you. - Strategy formation: The endgame is to expand brand awareness, drive traffic to our website, and generate profitable leads. Your advice will be paramount in how the strategy should be executed. The ideal freelancer for this project will have a track record of success in these areas and can provide real examples of their expertise. You should be dedicated, passio...

I am in need of a highly professional customer service representative to provide a comprehensive scope of duties including answering phone calls and emails, scheduling appointments, and managing customer inquiries and complaints. Key responsibilities include: - Handling incoming calls and emails from customers - Efficiently scheduling appointments using appointment scheduling software - Effectively managing customer inquiries and complaints to ensure customer satisfaction - Filing and updating customer information using CRM software and an email management tool The ideal candidate would have advanced level experience in customer service, specifically in a receptionist and appointment setting role. Familiarity with CRM software, email management tool, and appointment schedu...

In this role, I am seeking an individual capable of delivering top...Making reminder phone calls - Answering phone calls - Responding to emails - Preparing shipping labels - Able to work EST between noon to 7pm The ideal candidate is expected to work 6 hours per day between 12pm (noon) to 7pm EST and should have an intermediate to of experience in a customer service role. Your role is pivotal in ensuring customer satisfaction and managing customer complaints promptly and effectively. Experience in handling shipping logistics will be advantageous. This role will require you to demonstrate exceptional communication skills, problem-solving abilities, and a detail-oriented approach. This is a great opportunity to showcase your ability to work efficiently in a fast-paced environment.

...professional who can deliver exceptional support across various channels, ensuring a seamless experience for our customers in the parking industry. Responsibilities will encompass promptly addressing customer inquiries, effectively resolving complaints, and diligently processing orders. You will be the front line of our customer engagement, so maintaining a positive attitude and a solution-focused approach is essential. Ideal Candidate Should Have: - Proven experience in phone, live chat, and email support. - Strong problem-solving skills and patience to handle complaints. - Accuracy and attention to detail when processing orders. - Knowledge of e-commerce platforms and parking industry (preferable). - Ability to multitask and manage time efficiently. - Excellent verbal a...